First, if you're looking for a Vegas feel, this is not it- it's like in a strip mall area. It was ok- no problems- but it was really just ok. I feel like tripadvisor led me a bit astray on this one. This hotel is rated so highly and I just didn't see it. Never heard them, the next day we got an email stating they made reservations at another hotel for us? Evidently, they didn't give a damn if we had a place to sleep that night? Will never use again! Thanks to the desk clerk at Hilton that night for taking care of us.… stated that they would call us back after they got it all straightened out. They honored Booking rate, and we stayed there for two nights, not wanting to repack and move back to South Point for one night. They claimed Hilton was full, they would call them and relocate us? Hilton already told us they had a room for us, not to worry, they don't have a luggage room but they put our bags in the managers p-office so we could get on to the concert. Then had to give it to her again? Why the hell do you have to enter it twice, why doesn't the computer system have it on the reps screen. I called, entered the confirmation number and pin twice before I got a customer service rep. The desk clerk tried and tried for find the reservation, but it was never made by. We moved from South Point in the evening in time to check in and drop our bags to be ready for the cab to return to take us the Santana concert. Hilton said told them their computers did not link the reservation. We booked through, big mistake, they claimed that Hilton did not enter the reservation. We were in Vegas for the Mecum auction at South Point but they were full on Friday night, so we grabbed Home 2 Suite, something close and quick. Hilton Tulum Riviera Maya All-Inclusive Resort.Barcelo Bavaro Palace All Inclusive Resort.Hotels near Roseman University of Health Sciences.Hotels near The Art Institute of Las Vegas.Hotels near DeVry University Henderson, Nevada.
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